Privacy Policy Statement & General Disclaimers

At JAX Florida Fingerprinting LLC, we recognize the importance of protecting the privacy and security of our customers’ personal information. We are committed to collecting, using, storing, and safeguarding your information responsibly and in accordance with applicable federal and Florida laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our fingerprinting, background check, notary, and related services.

Information We Collect

To provide fingerprinting and identity verification services, we may collect personal information including:

  • Full name
  • Date of birth
  • Place of birth
  • Residential or mailing address
  • Telephone number
  • Email address
  • Government-issued identification information
  • Driver’s license or passport information
  • Photograph (when required)
  • Digital fingerprints or FD-258 fingerprint cards
  • Employer or requesting agency information
  • ORI number or requesting agency identification
  • Payment information necessary to complete transactions

We collect only the information reasonably necessary to perform the services you request.

Purpose of Collection

Your information is collected solely for legitimate business purposes, including:

  • Processing fingerprint submissions
  • Identity verification
  • FDLE submissions
  • FBI Identity History Summary requests
  • FBI Channeler services (where applicable)
  • Employment screening
  • Professional licensing requirements
  • Volunteer screening
  • Immigration-related fingerprinting
  • Background check services
  • Appointment scheduling
  • Customer support
  • Processing payments

By voluntarily providing your information, you consent to our use of that information for the purposes described in this Privacy Policy.

Fingerprint Information

Fingerprint data is collected only as necessary to perform the requested service.

Depending on the service requested, fingerprint submissions may be transmitted to:

  • Florida Department of Law Enforcement (FDLE)
  • Federal Bureau of Investigation (FBI)
  • Authorized FBI Channelers
  • Government agencies
  • Licensing boards
  • Employers
  • Other authorized requesting agencies

JAX Florida Fingerprinting does not determine the outcome of any background check, licensing decision, or criminal history review.

Payment Information

Payments may be made by credit card, debit card, cash, or other approved payment methods.

Payment information is used solely for processing transactions and preventing fraud. We do not store complete payment card numbers on our servers.

How We Protect Your Information

Protecting customer information is one of our highest priorities.

We use appropriate administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

These safeguards include secure networks, limited employee access, password protection, encryption where appropriate, and secure handling procedures.

Although we use commercially reasonable security measures, no electronic transmission or storage system can be guaranteed 100% secure.

Sharing of Personal Information

We never sell or rent your personal information.

We may disclose information only:

  • To government agencies processing your request
  • To authorized FBI Channelers
  • To payment processors
  • To software providers assisting our business operations
  • To law enforcement when required by law
  • Pursuant to subpoenas, court orders, or other legal processes
  • With your written authorization

Data Retention

We retain records only as long as necessary to:

  • Complete requested services
  • Comply with applicable laws
  • Meet regulatory requirements
  • Resolve disputes
  • Enforce our agreements

After retention periods expire, information is securely destroyed or permanently deleted.

Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

  • Improve website performance
  • Analyze visitor traffic
  • Remember preferences
  • Enhance user experience

You may disable cookies through your browser settings; however, some website functionality may be limited.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review those websites’ privacy policies before submitting personal information.

Children’s Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children through our website.

Access and Correction

You may request access to personal information we maintain about you and request correction of factual inaccuracies where permitted by law.

To protect your privacy, we may require identity verification before processing such requests.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this website with a revised Effective Date.

General Website Disclaimers

No Government Affiliation

JAX Florida Fingerprinting is an independently owned private business.

We are not affiliated with, endorsed by, or acting on behalf of:

  • Federal Bureau of Investigation (FBI)
  • United States Citizenship and Immigration Services (USCIS)
  • Florida Department of Health
  • Florida Agency for Health Care Administration (AHCA)
  • Florida Department of Children and Families (DCF)
  • Any federal, state, county, or municipal government agency

Agency names are used solely to identify the services requested by our customers.

Informational Purposes Only

The information provided on this website is for general informational purposes only.

Although we strive to maintain accurate and current information, we make no warranties regarding the completeness, accuracy, or reliability of the content.

Requirements for fingerprinting, licensing, employment, immigration, or background checks may change without notice.

Customers should verify all requirements directly with their requesting agency.

No Legal Advice

Nothing contained on this website constitutes legal advice.

JAX Florida Fingerprinting does not provide legal services or legal opinions.

Fingerprinting Disclaimer

Submission of fingerprints does not guarantee:

  • Employment
  • Professional licensing
  • Visa approval
  • Immigration approval
  • Security clearance
  • Background check approval

Acceptance of fingerprints and processing decisions are made solely by the receiving agency.

Processing Times

Estimated processing times are provided as general guidance only.

Actual processing depends upon the receiving agency and may vary.

JAX Florida Fingerprinting cannot guarantee turnaround times.

Appointment Policy

Customers must present valid government-issued photo identification.

Appointments are strongly recommended.

Late arrivals may require rescheduling.

Failure to provide required identification may result in cancellation of service.

Payment & Refund Policy

Payment is due at the time services are rendered.

Because fingerprinting and background check submissions begin immediately after processing, fees are generally non-refundable once services have been completed or submitted, except where required by law.

Website Availability

We make reasonable efforts to keep this website available at all times but do not guarantee uninterrupted operation.

Temporary outages may occur due to maintenance, technical issues, or circumstances beyond our control.

Limitation of Liability

To the fullest extent permitted by law, JAX Florida Fingerprinting shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or our services.

Use of this website is at your own risk.

Intellectual Property

All website content, including text, graphics, logos, images, designs, icons, documents, and other materials, is the property of JAX Florida Fingerprinting unless otherwise noted.

No material may be copied, reproduced, distributed, or published without prior written permission.

Contact Information

JAX Florida Fingerprinting

10163 Fortune Parkway, Suite G36
Jacksonville, Florida 32256

Phone: 904-483-0976

Email: jaxfloridafingerprinting@gmail.com

For questions regarding this Privacy Policy or your personal information, please contact us using the information above.